Mission Statement

Aveyron Homes, Inc. assists people with special, individual needs by providing caring homes and/or support services.

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Grievance Policy

Name*
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It is the policy of Aveyron Homes, Inc. to ensure that people served by this program have the right to respectful and responsive services. We are committed to providing a simple complaint process for the people served in our program and their authorized or legal representatives to bring grievances forward and have them resolved in a timely manner.*
- True
- False
If a person receiving services or a person’s authorized legal representative wishes to file a grievance, what would the proper procedure be?*
- A. The person or legal representative should speak to a person that they feel comfortable with about their complaint or problem
- B. Clearly inform the staff person that they are filing a formal grievance and not just an informal complaint or problem
- C. May request staff’s assistance in filing a grievance report
- D. All of the above
A person receiving services and their case manager will be notified of this policy, and provided a copy, within seven (7) working days of service initiation.*
- True
- False
If the person or person’s authorized or legal representative does not believe that their grievance has been resolved they may bring the complaint to the highest level of authority at Aveyron Homes. That person is the Executive Director, Kathleen Kalenberg.*
- True
- False
All complaints will be resolved within _______________of the receipt of the grievance?*
- A. 21 calendar days
- B. 5 working days
- C. 30 calendar days
- D. 14 working days
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Additional Information

4-person homes, and in-home services, supporting people with various disabilities
Private, Non-Profit (501 C 3), EEOC Organization, originating in 1975
Based in McLeod County
Provide training for our staff, and offered to others in the community in CPR and First Aid
Serving 50+ clients with a staff of over 100+
Funded by public and private sources

Partners & Memberships

Member of ARRM, MN Brain Injury Association & National Alliance on Mental Illness
Members of Glencoe & Hutchinson Chamber of Commerce

Privacy Practices

Aveyron Homes, Inc. is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). A copy of our Privacy Practices may be viewed at the main office.
You can also view our Privacy Policy here.
You can view our Terms and Conditions here.

Contact Us

Aveyron Homes Inc.
222 5th Ave NW
Hutchinson, MN 55350
Phone: 320.587.6277

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